JOB SUMMARY:

The Data Entry Specialist will assist with entering reports for all clients and QA the entry of all reports. They will also assist with special projects as needed.

Responsibilities:


1. Review faxed requests and releases to ensure FCRA compliance
2. Enter requests that are faxed, mailed or e-mailed to the department from the client into the production system ensure that all client-mandated searches are requested.
3. Scan authorization releases and attach to electronic requests
4. Contact client to request missing or unclear information as needed.
5. Research reports when requested from both internal and external clients
6. Process priority client and rush requests
7. Conduct Pre-QA of internal reports and assign errors when necessary
8. Achieve and maintain production goals as outlined
9. Assist with new hire training
10. Assist with miscellaneous projects as needed

Qualifications
Functional Area Skills/Knowledge:

* Have excellent problem solving and follow thru skills.
* Must be proactive and exhibit initiative.
* Must have the ability to complete job assignments and maintain time service goals.
* Shows a desire to continue to learn and broaden knowledge level.
* Must be detail, deadline and results-oriented.
* Demonstrates ability to handle internal and external customer service.
* Demonstrates excellent verbal and written communication skills.
* Demonstrates strong professional and organizational skills.
* Demonstrates exceptional interpersonal skills - able to work with a variety of individuals and teams.

Position Requirements:


1. Possess basic knowledge of FCRA and reporting laws
2. Able to multi-task and prioritize tasks effectively
3. Possess the ability to make informed decisions and work well in a fast-paced production environment
4. Must have good written and verbal communication skills; as well as a strong attention to detail
5. Must be able to sit in front of a computer for extended periods of time



This job description is a summary of job requirements and duties and is not intended to be an exhaustive list of all areas of responsibilities.