As an Enterprise Engineer will utilize your strong technical competencies and your customer service orientation to provide pre-sales technical support to NetApp Sales Representatives and customers for all NetApp Products and Professional Services. You make pre-sales calls on prospective clients, participate in local and regional seminars, and act as the technical account manager for existing customers.

Essential Functions:
Enterprise Engineers in the sales support role focus on a select number of existing Enterprise customers and support sales efforts to increase penetration within those Enterprise accounts. Specific areas of focus include:
- Provide pre-sales technical support to sales teams, contributing to the attainment of assigned revenue goals.
- Work with the sales team, and cross functional teams from Marketing, Engineering, Support and Development, to develop an account strategy.
- Participate in pre-sales calls on perspective clients; participate in local and regional seminars and other customer focused events and trainings.
- Manage and evolve a comprehensive technology collaboration and support.
- Help the Sales Representative and other members of the sales team respond to RFI/RFP's.
- Work closely with the Global Enterprise Manager.
- Keep apprised of all new product features and fixes.
Job Requirements Requirements:
- Excellent written and verbal communication skills.
- Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet increased sales goals.
- Ability to talk about technical subjects and deliver technical presentations to a wide array of audiences.
- Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
- Creative approach to problem solving.
- Travel to the prospective customer sites and other global sites as necessary.
- Strong understanding of storage protocols and various operating systems.
- Experience with various tools such as: Veritas, Oracle, Exchange, SQL, Clearcase and EDA.

Responsibility and Interaction:
Responsibility:
- As a seasoned professional with a wide range of experiences, this individual uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
- Is responsible for a specific geographical install base and large, complex, high visibility, strategic, or tactically important accounts.

Interaction:
- This individual effectively works with, and influences senior internal personnel within the function, employees in other functions that support the sales effort, and has direct customer contact.
- Limited management supervision and direction is provided since this individual operates and drives results independently.
- The ideal candidate is a subject matter expert and strongly influences sales team decisions and initiatives. May also act as a team leader and major decision maker for team projects.
Education and Experience Education & Experience:
- 8 to 12 years of experience is preferred.
- A Bachelor of Science Degree in Computer Science, Electrical Engineering; or related field is required; a Graduate Degree is preferred.
- Experience which demonstrates a significant level of expertise in technical specifications required to sell NetApp products and services is required.
- Specialized knowledge in breadth and/or depth.