Position: Manager on Duty

Property: Kimpton Hotel Group - Hotel Rouge

Location: US - DC - Washington, DC

Position Summary:
- Monitor and work closely with the Front Office Manager to ensure that all areas of Front Office operations are meeting the required guest and employee service levels consistently
- Check guest in/out and assist with requests
- Counsel/train when needed.
- Keep area supplies up to par and notify immediate supervisors of any other service area supply needs.
- Accountable for the proper training and maintaining of the service levels to maintain high guest satisfaction, as well as meet, pass, and exceed levels required by the Mystery Shopper survey.

Required Skills & Experience:
High school diploma or general education degree (GED); or two to three years related experience and/or training; or equivalent combination of education and experience

Do applicants need to provide their own work permit? Yes

Bonus? No

Accommodation Provided? No

Position Categories: Front Desk