Job Title: Manager, Customer Service/Collection
Company Name: Northwest Medical Center
Employment Type: Full Time (Exempt)
Location: TUCSON, AZ, United States
Department: CREDIT/COLLECTIONS
Salary: Highly Competitive
Shift/Hours: Full-time, days
Hours/Pay Period: 80
Degree Required: High School/GED
Job ID: 3045
Date Posted: Oct 27, 2009
Years Experience: 5
Job Category: Professional
Note: Please read the complete description below before applying for this job.
Complete Description

This manager position is responsible for daily functional management of Customer Service/Collections programs and services and the measured results for all aspects of the Business Office. Experience in a Hospital Business Office with knowledge of billing, insurance, self pay and agency collections is required for this position. The manager will demonstrate active support of the mission, vision and core values of Northwest Medical Center and will be expected to perform direct support service functions and activities as needed to achieve department objectives.

Education: High School or equivalent required, Associates Degree preferred. Commitment to continuous learning.

Experience: Five (5) years experience in a Hospital Business Office REQUIRED, and two (2) years of supervisory/management experience REQUIRED.

Skills: Acting with integrity, analyzing and interpreting financial data, computer literacy, gathering needed information, delegating and supporting teams, evaluating decisions/solutions, improving work process, making effective decisions. Excellent human relations and oral/written communications skills. Measuring customer service and meeting customer needs. Partnering with customer/others, promoting NMC mission, vision and values. Utilizing communication channels and valuing diversity.