Head of Project Management / Operational Excellence
Location: US-NY-New York Posted Date: 3/25/2010

More information about this job:

Overview:

This role is to provide strategy, management, leadership and oversight for the design, implementation and operation of Project Management and Operational Excellence [Lean Six Sigma] within IPD.


Responsibilities:

* Responsibility for Operational Excellence/Lean Six Sigma [OE/LSS]Program.
o Lead the rollout of Guardian’s Lean Six Sigma program for IPD. Develop and deliver written communications as well as make presentations to department employees to introduce, educate and update
o Participate in Working Group and Steering Committee meetings to represent IPDs progress, issues, etc.
o Lead teams of department managers and staff to identify and implement OE projects across all areas of IPD.
o Implement the necessary tools to ensure an ongoing identification and resolution of impediments to Ease of Doing Business.
o Deliver OE Awareness and Yellow Belt training
o Serve as a LSS Coach and participate in Toll Gate Reviews
o Design and produce Program reports and Executive reporting (metrics, dashboards, status updates, etc)



* Responsible for Program/Project Management activities within IPD.
o Establish Project Management discipline and capability across the department
o Oversight of project managers
o Overall resource mgmt and issue escalation for entire IPD portfolio of projects
o Project planning for all projects within IPD
o Design and produce Project reports and Executive reporting (metrics, dashboards, status updates, deep dives)



* Responsible for defining and implementing an IT Governance process within IPD for projects with a technology investment.




Qualifications:



Skills and Knowledge



1. Six Sigma Black or Green Belt Certified from an organization that has implemented the program
2. Project Management Certification from Project Management Institute [PMI]
3. MS Office, Project, Visio, CA Clarity





Education and Experience



Education: Bachelor of Science in Business or related field



Experience:

1. 10+ years experience in leading projects, and project management teams in a Sales environment [Industry order of preference: Insurance, Financial, Others]
2. Proven expertise in strategy development and implementation.
3. Ability to lead multiple, concurrent projects with experience in projects that span multiple years and $10M+
4. Demonstrable hands-on experience in LSS methodologies, tools and leadership responsibilities in a sales environment
5. Very strong communication skills, both written and verbal
6. Ability to manage/develop a small team of professionals
7. Proven success in leading teams