Out Patient Services Coordinator - General Pediatrics - 1005008695
Tenet, through its subsidiaries, owns and operates acute care hospitals and numerous related health care services. Our mission is to be recognized for our commitment to our people and partners who provide quality, innovative care to the patients we serve in our communities. It's a spirit you can experience first-hand and it's a philosophy that can enhance your own approach to health care and your career goals.
Description:

Provide a full range of front desk operations in a busy medical practice, as well as provide customer service to patients, families, physicians and staff, as needed. Serves to meet basic patient care/service needs and provide clerical functions for the practice. Functions as a member of the practice and promotes comfort and satisfaction using a customer driven process under the direct supervision of the Administrative Assistant/Multi-Section Department Manager. Assists with maintaining confidentiality of all medical records/work place information and a clear working environment.

Duties also include but are not limited to:
Responds to any request within limits of qualifications and/or refers request to appropriate staff member in a timely manner.
Organizes and prepares patient charts. Files charts and patient information in the medical record in a timely manner.
Makes calls to confirm appointments, verifies correct insurance & billing information received, collects referrals & co-payments, prepares fee slips.
Records appointments, cancellations and no-shows. Responsible for scheduling ancillary services and pre-certification. Schedules admissions and surgery while providing accurate insurance information and serving as a resource to patients.
Performs charge entry and charge reconciliation, providing correct and timely submission of patient billing.
Maintains appropriate levels of forms and office materials pertaining to patient services; orders and stocks supplies for exam rooms, when required.


Qualifications:

Skills & Abilities:
Customer service orientation and skills in problem solving. Effective communication and interpersonal/behavior skills. Ability to handle fast paced/stressful situations in a calm manner. Ability to respond to emergencies and unpredictable situations, exercising good judgment. Demonstrates good organizational skills and attention to detain/accuracy. Knowledge of medical terminology. Demonstrates initiative and ability to work independently. Clerical and record keeping skills. Ability to facilitate charge entry. Experience with ICD and CPT coding preferred.

Training & Education:
High school graduate or equivalent required. Some college credits preferred. Computer/data entry courses a plus.

Experience:
Minimum two(2) years experience with scheduling systems and front desk responsibilities in a high volume, fast-paced practice. Date entry and typing experience required.



Job: Non-Clinical/Administrative
Primary Location: PA-Philadelphia
Hospital/Facility: 483-SCHC Pediatric - Philadelphia, PA
Job Type* : Full-time
Shift Type* : Days
Shift begin time: 8:30 AM Shift end time: 5:00 PM