Customers coast to coast turn to Qwest Communication's industry-leading national fiber-optic network and world-class Spirit of Service to meet their communications and entertainment needs. For residential customers, Qwest's powerful combination of award-winning high-speed Internet, home and wireless voice solutions and digital TV includes a new generation of fiber-optic Internet services.



Qwest is also the choice of 95% of the Fortune 500 companies. Using its industry-leading national fiber-optic network, Qwest offers innovative solutions to business and government customers of all sizes and is a participant in Networx, the largest communications services contract in the world.



Position: POTS, Design Services, Broadband, Central office, Cable Repair / Maintenance / Installation and Maintenance



Location: Great Falls, MT



Classification:

o Regular Full Time



Be a part of the Qwest network organization – responsible for installing and maintaining the telecommunications network that’s the backbone of our business. As a Qwest employee you receive paid vacation and holidays and have the opportunity to participate in the various Qwest benefit options, including medical, dental and vision, pension & 401(k) plans. Employees also have the opportunity to continue their education through the tuition assistance program (unlimited for undergraduate degrees) and receive discounts on Qwest products and services.



Job Responsibilities:

· Install, maintain/repair, and test residential and small business telecommunication service (POTS and Qwest High-Speed Internet)

· Test and turn-up subscriber lines, carrier plant, and/or fiber optic plant.

· Troubleshoots problems that will require cable repair, cable maintenance, air pressure, splicing, faultfinding, etc.

Responsible for the provisioning and maintenance of Central Office including, but not limited to subscriber loop carrier systems, DSL, POTS, digital and optical muxes.
Installs, performs routine maintenance, analyzes defects, tests, adjusts, repairs and maintains complex equipment such as switching systems, circuit equipment, network terminal equipment, and data/digital equipment by using electrical and or electronic measuring devices.
Reads and interprets customer service orders, maps, blueprints, diagrams, technical drawings (i.e., mechanical, electrical, digital), etc.
· Adjust work assignments or schedule to complete designated daily work and meet changing work-related priorities and demands.

· Knowledge of basic electricity, as it relates to telecommunications including:

> Basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm’s Law, AC/DC);

> Basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and

> Operation and application of common electrical components and common measurement instruments (e.g., multi-meters, etc.).



· Ability to:

> Use established electrical, digital, and/or mechanical principals and to perform tests to identify and solve problems.

> Perceive differences in wire and telecom cable color.

> Climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet as well as in confined spaces (e.g., attics, crawl spaces, utility holes).

> Perform strenuous physical activities including, but not limited to: lifting objects weighing over 100 pounds. (Any offer of employment is contingent upon passage of a strength test.)

> Perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).

> Foster team work in a cooperative climate and to work independently in the field with little supervision.

> Use heavy-duty power equipment (e.g., compressors, pumps, blowers), hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters), in the construction and repair of outside plant facilities.



Basic Job Qualifications:

· At least six months experience within the last five years (prefer 12 months):

> Connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles.

> Installing, maintaining/repairing, and testing residential/small business telecommunication service, both POTS and DSL on copper and/or fiber optic cable in an aerial, or buried environment.

At least six (6) months experience within the last five (5) years provisioning and maintaining DSO, DS1/T1, DS3/T3, switching equipment and ISDN circuits or services.
Pole-climbing certification is a requirement of the job.
Working knowledge of test equipment (e.g., Tech Tad, Sidekick, 965DSP, transmission measuring sets).
· Combined weight of employee plus tools may not exceed the manufacturer’s 280-pound weight limit to work aloft.

· A valid State driver’s license with a current satisfactory driving record.

· Work varying shifts and hours including possible mandatory overtime, weekends and holidays.



PREFERRED Job Qualifications:

· 12 months of experience in testing and turning up DSL and POTS

· 12 months experience within the last five (5) years provisioning and maintaining DSO, DS1/T1, DS3/T3, switching equipment and ISDN circuits or services.

· Ability to read, review, interprets and understands technical documents (e.g., schematics, drawings, blueprints, layouts).

· Prior customer service experience.

· Ability to promote sales of products and services.

· Prior experience working on a computer in a Windows-based system and with Microsoft Outlook.

· Prior experience using a body belt and safety straps.

·



Other Job Requirements:



· Selected candidate is required to remain in the position for a minimum of 30 months (Time in Title) and 18 months (Time in Location).



The above job definition information has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Qwest Corporation is an Equal Opportunity Employer. Any Offer of employment is contingent upon completion and passage of all applicable employment testing and interview and the results of a pre-employment drug test and background check

Requirements:
Job Classification Full Time Regular
Business Unit Local Network Svcs
CareerPath Occupational Opportunities
Job Function Telecom Technician-Voice and Data, Telecom Technician-Splicing, Telecom Technician-High Capacity Circuits, Telecom Technician, Telecom and Broadband Technician, Telecom Technician-Cable Repair, Telecom Technician-Construction, Telecom Technician-Central Office, Telecom Technician-Outside Plant, Telecom Technician-Installation Maintenance & Repair