Job ID: EW12090024 Company Name:
Description:
Outside Sales Representative



Mass Markets



Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video, and data services. The company's employees are committed to the "Spirit of Service" and providing world class services that exceed customers' expectations for quality, value and reliability. Customer satisfaction and winning customer’s continued business and loyalty is what helps make our company what it is today.



At Qwest, our foundation is the Spirit of Service. As a Qwest Customer Service Representative, you will share our Great Spirit everyday working in a defined field sales territory acting as a primary point of contact for sales of Qwest products and services to consumers by developing relationships to influence the determining of telecommunications needs and offer the most appropriate solutions.



Classification: Regular Full-Time employees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time.



Location: Omaha, NE



Typical Work Hours: Varying hours & days



Job Responsibilities:



Meet with assigned Multi-Dwelling Units (MDU’s) in your territory. Build rapport; train; explain roles and responsibilities; provide marketing material; seek out event opportunities to increase penetration and generate revenue.
Meet with assigned indirect retail (IR) partners in your territory. Build rapport; train; explain roles and responsibilities; provide marketing material; seek out event opportunities to increase penetration and generate revenue.
Meet and exceed revenue and assigned strategic product unit targets within assigned MDU’s and IR partners.
Build rapport with MDU property ownership/management and appropriate leasing personnel, as well as IR management and sales personnel, explain roles and responsibilities, provide marketing materials and follow up via live visits and phone to ensure effective use of material, and create other opportunities to increase penetration and generate revenue within assigned locations
Ensure compliance of agreements within assigned locations that have an active Qwest Communications marketing and partner agreements
Work closely with other channels in marketing Qwest’s products and services
Engage assigned locations in existing and new programs offered by Qwest
Identify potential marketing and service contract opportunities within assigned portfolio. Facilitate an evaluation and advance the contract process
Become an expert in the competitive environment and be able to communicate regarding competitive offerings while effectively positioning Qwest as the best telecommunications choice for assigned locations
Identify opportunities for business referrals within assigned portfolio
Participate in activities that promote Qwest Product and Services, i.e., trade fairs, city events, etc.
Build territory by distributing and maintaining current marketing materials
Probe and problem solve with customers to offer the right product solutions based on their needs as customer interaction opportunities present themselves
Meet monthly sales goals
Provide exceptional customer service to all customers, both internal and external
Complete daily activity logs, sales reports, etc.
Manage mileage and expense reports
Maintain valid drivers license, adequate automobile insurance coverage and must have appropriate working vehicle for transportation
Performance measures include revenue attainment, unit goal attainment, penetration of customer base, and customer retention


Basic Job Qualifications:



Minimum 3 years outside sales experience
Ability to achieve goals and determine priorities
Ability to build and execute a marketing plan with Indirect Retail accounts.
Required to learn company rate plans and products: High-Speed Internet, Satellite TV, Residential Telephone, and Wireless
The Outside Sales Representative is required to work varying hours including weekends, evenings and holidays
Relationship building skills are required for this position with the ability to work with internal and external clients at various levels
Must be self motivated and self disciplined and provide prompt follow-up to all customer inquiries
Will build and maintain accurate and up to date strategic account plans
Must be able to keep organized, accurate records on daily activities and results. Strong organizational skills and time management skills are imperative.
Strong presentation and leadership skills
Excellent verbal and written communication skills
Proficient in all aspects of computer work including internet searches etc.
Goal oriented
Ability to work independently and be able to effectively multi-task
Proficient in Microsoft suite of products (Word, Excel, Power Point, etc.)
Daily work and tasks are subject to change


Other Job Requirements:

May require overnight travel.


Take the next step to a great career with Qwest!
Please submit your resume via this website.

For information on the great benefits offered at Qwest, visit http://www.qwest.com/careers/employeebenefits.html

Qwest Corporation is an Equal Opportunity Employer. Any Offer of employment is contingent upon the results of a pre-employment drug test and background check.

The above job definition information has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.