Customers coast to coast turn to Qwest Communication's industry-leading national fiber-optic network and world-class Spirit of Service to meet their communications and entertainment needs. For residential customers, Qwest’s powerful combination of award-winning high-speed Internet, home and wireless voice solutions and digital TV includes a new generation of fiber-optic Internet services.



Qwest is also the choice of 95% of the Fortune 500 companies. Using its industry-leading national fiber-optic network, Qwest offers innovative solutions to business and government customers of all sizes and is a participant in Networx, the largest communications services contract in the world.

Classification: Regular Full-Time employees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time.

Wage Scale/Salary Grade: Up to $36,000 (base + commission) + benefits DOE

Location: Boise Town Square, Boise, ID

Typical Work Hours: varying shifts Sunday - Saturday (mall hours); some weekends and holidays

Job Description: As a Retail Sales Associate you will be working in a Qwest Solutions Center selling products and services to meet the needs of new and established Qwest customers. You will be responsible for the following:

Handling customer inquiries as it relates to Qwest product offerings, pricing, billing etc.
Meeting established sales objectives by selling Qwest products and services
Assisting Retail Store Manager in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost control
Completing operational duties, including paperwork and sales reports as they relate to store opening and closing
Handling customer escalations
Adhering to Qwest policies and procedures as they relate to Retail Store employees
Ability to work a flexible schedule, including evenings, weekends, and holidays
Ability to stand in an enclosed area 100% of your shift while assisting customers
Basic Qualifications:

HS Diploma or equivalent work experience
One year of retail sales or customer service experience
Strong communication skills
Ability to work in a team environment
Basic knowledge of Microsoft Suites (e.g. – Word and Excel)
Must be able to attend a 3 week new hire training in Denver, CO
Preferred Qualifications:

Telecommunications knowledge
Proven success in a commissions sales environment
Bilingual (Spanish fluency both written and verbal)
Take the next step to a great career with Qwest!
Please submit your resume via this website.

For information on the great benefits offered at Qwest, visit http://www.qwest.com/careers/employeebenefits.html

Qwest Corporation is an Equal Opportunity Employer. Any Offer of employment is contingent upon the results of a pre-employment drug test and background check.

The above job definition information has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.